Your privacy and data security are our top priorities
This Privacy Policy describes how IT Training Academy collects, uses, and protects your personal information when you use our website, enroll in our programs, or interact with our services. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with applicable data protection laws.
We collect several types of information to provide and improve our services:
When you register for our programs, contact us, or use our services, we may collect personal information including your name, address, phone number, educational background, work experience, and payment information. This information is necessary to process your enrollment, provide educational services, and communicate with you about your progress and opportunities.
We automatically collect certain technical information when you visit our website, including your IP address, browser type, operating system, referring website, pages viewed, and the dates and times of your visits. This information helps us understand how our website is used and improve the user experience. We also collect information about your interactions with our online learning platforms, including course progress, assignment submissions, and participation in discussions.
We maintain records of communications between you and our staff, including emails, phone calls, and in-person conversations. This helps us provide consistent and personalized service throughout your learning journey and beyond.
We use your personal information for the following purposes:
Your information is used to provide educational services, track your progress, facilitate instructor feedback, manage assignments and projects, and award certificates upon completion. We also use this information to customize your learning experience and provide personalized recommendations for additional courses or career paths.
We use your information to provide career counseling, job placement assistance, resume review, interview preparation, and networking opportunities. With your explicit consent, we may share relevant information with potential employers or industry partners to facilitate job placement opportunities.
We use your contact information to send you important updates about your enrollment, course schedules, policy changes, and graduation requirements. With your consent, we may also send you information about new programs, industry insights, alumni events, and other opportunities that may be of interest to you. You can opt out of marketing communications at any time.
We analyze aggregated and anonymized data to understand learning patterns, improve our curriculum, develop new programs, and enhance our services. This research helps us stay current with industry trends and ensure our programs meet the evolving needs of students and employers.
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
We work with trusted third-party service providers to deliver our services, including payment processors, learning management systems, communication platforms, and technology infrastructure providers. These providers are contractually obligated to protect your information and use it only for the specific services they provide to us.
With your explicit consent, we may share relevant information with potential employers, including your portfolio, project work, and performance in our programs. This sharing is always done with your knowledge and approval as part of our career services.
We may disclose your information if required by law, court order, or government regulation, or if we believe such disclosure is necessary to protect our rights, your safety, or the safety of others.
We implement comprehensive security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our security measures include encryption of sensitive data, secure server infrastructure, regular security audits, staff training on data protection, and strict access controls. While we strive to protect your information, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
You have several rights regarding your personal information:
You have the right to access, review, and correct your personal information. You can update most of your information through your student portal or by contacting our support team.
You have the right to receive a copy of your personal information in a structured, commonly used format. This includes your academic records, project portfolios, and other data you've provided during your enrollment.
You may request deletion of your personal information, subject to certain limitations such as legal requirements to maintain academic records and legitimate business interests in maintaining alumni relationships.
You can opt out of marketing communications at any time by using the unsubscribe link in our emails or by contacting us directly. This will not affect essential communications related to your enrollment or services.
We retain your personal information for as long as necessary to provide our services and fulfill the purposes outlined in this policy. Academic records and transcripts are maintained indefinitely to support alumni services and verification requests. Other personal information is typically retained for seven years after your last interaction with us, unless longer retention is required by law or necessary for legitimate business purposes.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by posting the updated policy on our website and, if you are an enrolled student or recent graduate, by sending you a direct notification. Your continued use of our services after such changes indicates your acceptance of the updated policy.
If you have any questions about this Privacy Policy, want to exercise your rights regarding your personal information, or have concerns about how we handle your data, please contact our Privacy Officer. We are committed to addressing your concerns promptly and transparently.
Last updated: January 2025